Just like buying other things, we are prone to various problems after placing an order for a sex doll. This article lists 3 scenarios to help you reference and solve your problems.

1， Wrong address：

• Normally can contact the seller within 12 hours of payment to request assistance in canceling or modifying your order address. Once in the shipping process, your order cannot be canceled or modified.
• Seller will not be liable for any loss if the package fails to be delivered due to the wrong address provided by the buyer.

2， Payment failed：

If your payment won’t process with your bank account or you’re having problems with your card, try:

• Call your Credit Card or Debit Card issuing bank to let them know that the payment was made by yourself. Your payment will be approved if the issuing bank receives your phone.
• Changing your payment method at checkout. If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. You can add a credit or debit card or add your bank account. Both options are quick and easy and will give you more flexibility at checkout.
• Confirm your email address or phone number is entered correctly. Make sure you have finished registering for a PayPal account by confirming your information. A payment will fail if you haven’t completed this process.
• If there are no such problems, please contact us and provide your order number, name and email address, error notification, and error screenshots, we will check the details and assist you to proceed with your order.
• Note: You should be able to receive details of any failed or successful transactions from your bank. If the payment fails, do not hesitate to contact your bank or contact us.

3， You don’t like your doll and want to return it：

If you get your sex doll and don’t like it or even want to return it, please follow the instructions below：

• First， check the return and exchange policy of the website where you purchased the doll to see if your doll meets their return and exchange policy. If you do not meet their policy, the website has the right to refuse your refund

• When you meet the return and exchange policy: Returns must be notified to the seller by prior email and confirmed by the seller by email. For example,in Linkdolls，If youwould like to return your item without quality issues within 30 days of receiving it, please send an email to this email address with your order number: support@linkdolls.com. We will provide you with a return address.

But you should pay for shipping and 15% restocking fee will be debited from your account. If you apply a refund requtst . Money will be return back to your account within 7-15days after we agreed.